Introducing the GC3e

Dean B
almost 3 years agoJuly 31, 2019 
Does this version still program like your old 2GiG or is it more like Qolsys?
Anonymous
almost 3 years agoAugust 6, 2019 
Hi Dean!
Thank you for your question. The GC3e is easier to program than both the GC2 or Qolsys units.
Augie
almost 3 years agoAugust 15, 2019 
IS there now an smartphone app allowing control of system without use of Alarm.com for on site ?
Anonymous
over 2 years agoOctober 22, 2019 
Hi Augie!

Unfortunately, no there is not a stand-alone app to control your system. To control your 2GIG system remotely/via a smart device you need the monitoring service's app. At this time Alarm.com is the only compatible app for the GC3e
MrMindlink
over 2 years agoNovember 13, 2019 
It's time for a stand alone app.
William
over 2 years agoOctober 22, 2019 
Can you mute the audible signals that come with loss of communication?  You can't on the GC2
2GIG
over 2 years agoOctober 22, 2019 
No, you cannot mute the audible signals for loss of communication.  Once the trouble occurs and the audible beeps start, it can be silenced by viewing the alert message which acknowledges the trouble.
Anonymous
over 2 years agoNovember 8, 2019 
is there a secondary keypad for the GC3e?
Anonymous
over 2 years agoNovember 8, 2019 
You can get a secondary wireless touch screen to add to your 2GIG security system. Learn more here: https://www.2gig.com/products/control-panels-keypads/gc3-wireless-secondary-touchscreens/
Anonymous
over 2 years agoNovember 8, 2019 
Is the new GC3e compatible with the original 2Gig TS1 secondary panel?
Anonymous
over 2 years agoNovember 8, 2019 
The GC3e has its own keypads, SP1 & SP2, which are not campatiable with TS1.  The TS1 is compatible with GC2 and GC2e if the XCVR is changed.
J Smith
over 2 years agoNovember 23, 2019 
Does the control panel communicate to app etc via wifi or ethernet, or is cellular the only option for app connectivity.
Anonymous
over 2 years agoNovember 25, 2019 
Hi J Smith!

Yes, if the WiFi or ethernet allows for dual-path communication. Ethernet does require an optional module. If connected, broadband works as the primary communication path and the cell radio is the backup.
Groovy
over 2 years agoDecember 3, 2019 
I currently have the security panel, 2Gig GoControl, which does not support silent arming from the alarm.com app or website. Does the GC3e have the same limitation?
2GIG
over 2 years agoDecember 3, 2019 
Hi Groovy! 

Yes, that is correct. You can select silent arming when arming from the panel, but you cannot set silent arming when arming from the alarm.com website or app.
Anonymous
over 2 years agoDecember 5, 2019 
I’m going to add this panel in SmartThings. If I have the panel setup to open/close the garage door will it allow that to show in SmartThings? This hub comes with my home and I already have a lot of SmartThings products and hub.
Chris h
over 2 years agoJanuary 5, 2020 
Will this system work with the att digital life sensors and equipment?
2GIG
over 2 years agoJanuary 6, 2020 
Hi Chris!

Unfortunately, this is not a simple answer. There are multiple versions of Digital Life sensors, some of which don't operate on the same frequency as the GC3e panel whcich means they are not compatible. We also do not have a translator available for the GC3e.  As to the 365 sensors, they also have multiple versions available and we are not sure if any are compatible.
2GIG
over 2 years agoJanuary 6, 2020 
For more details or to discuss this further please contact us directly here: https://www.2gig.com/contact-us/
Chris h
over 2 years agoJanuary 7, 2020 
Thanks for the info
Randy
over 2 years agoJanuary 8, 2020 
Is there lights locks thermostats as well as cameras and door bell that can work with this platform thru the alarm.com app?
Jo
over 2 years agoJanuary 22, 2020 
Can the GC3 panel be fully functional via IP path alone? Also is there an additional module necessary to connect to the a wifi system?
Alex
about 2 years agoMarch 11, 2020 
I have a GC3 system that looses communication with the secondary panels; I have excellent WiFi coverage, tried to connect everything via a separate SSID and replaced the secondary panels to no avail. Will replacing the GC3 with a GC3e resolve this?
Danny
about 2 years agoMarch 16, 2020 
Ima replace my iq panel 2 + with this panel
Jamie
over 1 year agoFebruary 5, 2021 
What happens if somebody come in and smashes the panel before it has a chance to report the alarm?
Luis
over 1 year agoFebruary 25, 2021 
If somebody rings the bell does video from the camera door bell come up on the 2gig panel?
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